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delivery & payments

DELIVERY
NOTICE ABOUT THE CORONA SITUATION
DURING THE CORONA CRISIS IT WILL NOT BE POSSIBLE FOR US TO SHIP OUTSIDE OF EUROPE. WE DO SHIP TO MOST OF EUROPEAN COUNTRIES BY DHL SERVICE (LIST OF THE EUROPEAN COuntrieS BELOW). PLEASE CONSIDER POSSIBLE DELAYS IN THE SHIPMENT. THANK YOU FOR YOUR UNDERSTANDING. IF YOU NEED ANY ASSISTANCE PLEASE CONTACT KUST@KUSTSTORE.COM
ALL INTERNATIONAL ORDERS TO THE VALUE OF 120€ AND OVER WILL BE SHIPPED FREE OF CHARGE BY DHL OR STANDARD PARCEL POST SERVICE.
ALL ORDERS UNDER 120€ WILL BE SHIPPED USING DHL OR STANDARD PARCEL POST SERVICE AS FOLLOWING:
POLAND – 3€
SHIPPING BY STANDARD POST SERVICE (2– 6 BUSINESS DAYS)
EUROPE – 10€
DHL SHIPMENT TO THE FOLLOWING COUNTRIES (2-6 BUSINESS DAYS):
AUSTRIA
BELGIUM
BULGARIA
CROATIA
CZECH REPUBLIC
DENMARK
ESTONIA
FINLAND
GREECE
SPAIN
NETHERLANDS
IRELAND
LITHUANIA
LUXEMBOURG
LATVIA
MONACO
GERMANY
PORTUGAL
ROMANIA
SLOVAKIA
SLOVENIA
SWEDEN
HUNGARY
GREAT BRITAIN
ITALY
 
REST EUROPEAN COUNTRIES – SHIPPING BY STANDARD POST SERVICE (10-14 BUSINESS DAYS)
AUSTRALIA, BRAZIL, CHINA, HONG KONG, ISRAEL, JAPAN, CANADA, SOUTH KOREA, MALAYSIA, NEW ZEALAND, SOUTH AFRICA, SINGAPORE, USA, THAILAND – 13€
REST OF WORLD – 13€
WORLDWIDE SHIPPING BY STANDARD POST SERVICE – 14 – 25 BUSINESS DAYS
NOTE THAT DELIVERY TIMES ARE ONLY PROVIDED AS GUIDELINES.
Please note that custom procedures may extend that time.
Customs or import duties are charged once the parcel reaches its destination country.
Any charges on a parcel must be paid by the person receiving the parcel.
Custom policies and import duties vary from country to country, hence kust. has no control over them and cannot provide information on their cost. Please contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Payments
If you don’t have a PAPAL account, you can pay using a credit or debit card. When finalizing the purchase order from the basket simply select “PAPAL buy now” and proceed accordingly.
 IMPORTANT: In the event that an order is lost en route, the full amount will be refunded after 36 business days. 

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